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Welcome to Zwrex Asia

Processing, Shipping and Delivery Orders

Attention to our dearest customer.

To make sure you understand and accept the delivery process of your order please read this carefully.

 

> Once the customer place order and make the payment, they will get notified by email.

 

> Your order will be process immediately soon after we accepted your payment.

 

> The order will be only ship out during working days and working hours.

  • If any customer wishes to have their order ship out on the same day, please make your payment before 2.00 pm on the same day excepted Saturday or Sunday.
  • For fast delivery we receive your order instantly and send it with the available delivery agents such as Lalamove,Grap...etc.
  • Order that have been placed on Saturday or Sunday will be process and post out on the next Monday.

 

> We will notify customers time to time about the process through email or website.

 

We can ensure that we are going to process your order as soon as we received the payment.

 

> After order had been shipped, the courier will take some time to send it to you. You may refer to the destination below:

  • West Malaysia (1-3 working days)
  • East Malaysia (2-5 working days)


> Please note that how fast you can receive your order determined by a few factors such as, your delivery address, location, courier services and more.

 

> Estimated time arrival is reference only actual date maybe early or more and you may refer to the tracking number given to get an update about your order.

 

> Free shipping is only available for the promotion as stated on the websites.


> Any question and further information, please refer to our customer services.

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